Our people and the services we provide define our firm. We take pride in delivering a first class client experience.
As a leading technology company, we understand the importance of providing high quality and reliable technical support to our clients. No matter how sophisticated or simple your home technology is, you can rest assured that there are always One Touch Media staff members ready to help you! Each family we work with is unique and expects different levels of response time and attention. Because of that, we created multiple service membership options to provide personalized support that is right for you and your Family. Each of our memberships come with different features and guaranteed response time. No matter which membership you select, we promise to deliver personal, first-class home automation services every time you need it.
*Initial equipment and setup to provide remote monitoring if required will incur a one-time charge of $2500.
We strongly recommend our plans, but you can still access our fantastic service and support team for assistance. As a non-member, you'll be billed for the time for any help, whether remote or on-site.
Plan members get 24/7/365 support and service. Non-plan members are limited to business hours and have lower priority scheduling status than plan members, and none of benefits. Still undecided? Call us for and we'll work you through all the options. We'll work diligently to meet your needs and your budget.
